Unlike domestic Gas and Electric contracts, business Electric and Gas contracts are over a fixed term of 1, 2 or 3 years.
Your current supplier will write to you at some stage prior to the end of your supply contract quoting a renewal price. This is something that you must not ignore as the price may well be much higher than a price another supplier might offer you as a new customer. Your current supplier will therefore hope that you will not take any notice of the offer and they can lock you in for a further contract period.
You can start the switching process 120 days before the end of your existing contract.
It will takes between 6 and 8 weeks for a supplier to process a contract.
It is, therefore, important that you accurately enter the date that your current contract is due for renewal.
A date less than the current date will be deemed to be invalid. If your renewal date is less than the current date then you are effectively out of contract so you should leave this field blank.
If your contract is not due for renewal for more than 120 days, you can subscribe to our reminder service and we will contact you nearer the time. You can then decide to switch online or we can do it for you over the phone.
If you have just taken over the premises, this will be classed as a Change Of Tenancy and you are not obliged to retain the previous owners' energy suppliers. If this is the case you can leave this date blank. If it is new premises the same will apply. If you use our online service to switch, you will have an option to tell us that this is a Change Of Tenancy.
If you have any problems, please contact us and one of our experts will be able to help you.